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Agence de Régulation et de Contrôle des Telecommunications

République du Burundi

Call 151 for free

COMMUNIQUE AUX IMPORTATEURS, VENDEURS, DISTRIBUTEURS ET EXPLOITANTS DES EQUIPEMENTS TERMINAUX DE COMMUNICATIOINS RADIOELECTRIQUES
COMMUNIQUE AUX IMPORTATEURS, VENDEURS, DISTRIBUTEURS ET EXPLOITANTS DES EQUIPEMENTS TERMINAUX DE COMMUNICATIOINS RADIOELECTRIQUES
ITANGAZO RIJANYE N’IYINJIZWA, ICURUZWA N’IKORESHWA RY’IBIKORESHO VY’UBUHINGA BWA NONE BWO GUTUMATUMANAKO
ITANGAZO RIJANYE N’IYINJIZWA, ICURUZWA N’IKORESHWA RY’IBIKORESHO VY’UBUHINGA BWA NONE BWO GUTUMATUMANAKO
L’Agence de Régulation et de Contrôle des Télécommunications(ARCT) organise un Atelier de validation du projet d’une Ordonnance Ministérielle du cadre réglementaire sur la gestion des équipements et terminaux raccordables aux réseaux de communications électroniques au Burundi, qui se tiendra le 17 mars 2022 à l’hôtel Source du Nil sis à Bujumbura
L’Agence de Régulation et de Contrôle des Télécommunications(ARCT) organise un Atelier de validation du projet d’une Ordonnance Ministérielle du cadre réglementaire sur la gestion des équipements et terminaux raccordables aux réseaux de communications électroniques au Burundi, qui se tiendra le 17 mars 2022 à l’hôtel Source du Nil sis à Bujumbura
WORKSHOP FOR THE RESTITUTION OF REGULATORY TEXTS GOVERNING DIGITAL FINANCIAL SERVICES IN BURUNDI.
WORKSHOP FOR THE RESTITUTION OF REGULATORY TEXTS GOVERNING DIGITAL FINANCIAL SERVICES IN BURUNDI.
Communique on consumer protection due to various crimes and thefts committed through mobile phones
Communique on consumer protection due to various crimes and thefts committed through mobile phones
NOTICE FOR CONSUMERS REGARDING THE DISABLING OF BILLING FOR INTERNET PACKAGES ON THE MAIN ACCOUNT
NOTICE FOR CONSUMERS REGARDING THE DISABLING OF BILLING FOR INTERNET PACKAGES ON THE MAIN ACCOUNT
COMMUNIQUE FOR ICT CONSUMERS FOR ISSUE 151
COMMUNIQUE FOR ICT CONSUMERS FOR ISSUE 151
IBIMENYESHEJWE ABANYWANYI BAKORESHA UBUHINGA BWO GUTUMATUMANAKO BAKORESHEJE AMATEREFONE KUBIJANYE N’INOMERO 151
IBIMENYESHEJWE ABANYWANYI BAKORESHA UBUHINGA BWO GUTUMATUMANAKO BAKORESHEJE AMATEREFONE KUBIJANYE N’INOMERO 151
COMMUNIQUE FOR ICT CONSUMERS
COMMUNIQUE FOR ICT CONSUMERS
ITANGAZO KU BANTU BOSE BAKORESHA UBUHINGA BWANONE MUGUTUMATUMANAKO AMAKURU
ITANGAZO KU BANTU BOSE BAKORESHA UBUHINGA BWANONE MUGUTUMATUMANAKO AMAKURU
Circular relating to the implementation of Ministerial Ordinance No. 540/356 of March 17, 2016 regulating certain means of combating fraud in the field of electronic communications in Burundi
Circular relating to the implementation of Ministerial Ordinance No. 540/356 of March 17, 2016 regulating certain means of combating fraud in the field of electronic communications in Burundi
Circular relating to the deactivation of unregistered SIM cards
Circular relating to the deactivation of unregistered SIM cards
Circular relating to the registration of Mobile Telephony subscribers
Circular relating to the registration of Mobile Telephony subscribers
Circular on the sale of SIM cards to persons not identified by mobile operators
Circular on the sale of SIM cards to persons not identified by mobile operators
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Services

Management

General Manager

Dr. Samuel MUHIZI

Technical Director

Constaque HAKIZIMANA

Director of Economic Regulation, Finances and Human Resources

Hermalas NAHIMANA

Consumers

In case of phone theft, please go to a police station near you with your national identity card and your phone bill. The OPJ will give you an expert requisition which will be signed under cover at the ARCT level and which will then be sent to the operators for the search procedures for your phone.

Possession of more than one Sim card is possible, however
you must make a written request to the ARCT, clearly describing why you need an additional Sim card.

Mugehe wibwe terefone yawe usabwe kwitura igiporisi kikwegereye ugiye witwaje karangamuntu na facture yiyo terefone kugira baguhe urupapuro ujana muri ARCT bagusinyire kugira abajejwe imihora yogutumatumanako bakuronderere iyo terefone yibwe.

Umuntu ararekuriwe gutunga carte sim irenga imwe muga utegerezwa kubisabira uburenganzira mukwandikira ARCT uyibwira igituma ushaka gutunga carte sim irenga imwe

Operator Convenience Services USSD Codes

 
codesONATELECONET-LEOSMARTLUMITEL
Service Client*100#*100#*888#*100#
Know his phone number*700#*100#
 Services access portal *888# *900# *888# *880#
 Consultation of the bonus credit *201# *101# *131# *131#
 Online balance consultation *777# *406# *888# *150#
 Credit transfer* 202# *102# *808# *130#
 Recharge by credit card *204*PIN#

 *100*PIN#

 *130*PIN#

 *130*PIN#

 *804*PIN#

 *130*PIN#
 Beep Me – – *803#* 800#
 Subscribe to an SMS pack –* 406# *810# *140#
 Mobile financial service
 *122# *444# *800#* 163#
 Borrow credit* 777#* 900# *777#* 800#
 Borrowed credit balance *777# –* 777# *800#
 Add a favorite number *771# – – –
 Subscribe to a mobile internet plan *777#* 405# *888# *150#
 SMS Bonuses *201#* 101# *131# *131#
 Voice mail *123# – *135# *800/804#
Subscribe to a voice pack (freedom)*407# *140#
en_GBEnglish (UK)